Conflict resolution; Let's all get along
Disagreements, arguments, squabbles, outbursts, shouting matches, resentment, disdain. I have witnessed (and in some cases, mediated) all of these at my previous bicycle collective (FreeRide Pittsburgh. I moved country and am currently collectiveless). My workshop aims to help volunteers and staff recognize early signs of conflict or negativity. When easily and accurately identified, individual concerns can be appropriately handled given the right tools, and emotional lability can also be dealt with in a healthy way. I'm hoping my workshop (+ role-playing) will allow people the chance to explore triggers for conflict and ways to handle conflict, so that staff and leaders can return to their co-ops and effectively mediate issues that arise.
Idiomas
inglés
Tema
Communication, staff issues, negotiation, emotional quotient